Digital products
Refund Policy
Refund and delivery policy for downloadable 808bytes products.
Last updated: August 24, 2026
Digital delivery
Most 808bytes products are delivered as digital downloads. Once a digital product is delivered or downloaded, refunds are limited because files cannot be returned.
If a download link fails, the wrong file is delivered, or the product is unusable because of a delivery issue, contact support so we can fix access or evaluate a refund.
Refund review
Send refund requests to help@808bytes.com with your order email, order number if available, and the reason for the request.
Approved refunds are returned through the original payment method when supported by the payment provider.
Preview-only items
Products marked preview-only are not available for checkout. Physical merch is not sold until shipping terms are published.
Need help?
Email help@808bytes.com with your order email and a short description.